Privacy Policy

Effective Date: 1 December 2024
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‍Terra Verde X Pte Ltd, a Singapore registered company underregistration number 202421100Kwith registered office 68 CIRCULAR ROAD, #02-01, SINGAPORE 049422("we," "us," "our") respects your privacy and iscommitted to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, in compliance with theEU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the Singapore Personal Data Protection Act 2012 (PDPA).

1. Personal Data We Collect
- Identity Data: Name, title, company information.
- Contact Data: Email address, phone number, and mailing address.
- Financial Data: Payment information for transactions.
- Technical Data: IP address, browser type, and operating system.
- Usage Data: Information about how you use our services.
- Uploaded Data: Files such as CSVs provided for service processing.

2. Purpose of Processing
We process your personal data to:
-Provide and improve our services.
- Fulfil orders and deliver reports.
- Communicate with you regarding support or inquiries.
- Comply with legal obligations and enforce agreements.
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3. Legal Basis for Processing
Our processing activities rely on one or more of the following:
- Consent: When you provide consent for specific uses of your data.
- Contract: Processing necessary to fulfil our contractual obligations.
- Legal Obligations: Compliance with legal or regulatory requirements.
- Legitimate Interests: For improving our services and business operations.

4. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes outlined in this policy.
- Comply with legal obligations.Upon account cancellation, uploaded data will be deleted within 30 days.

5. Data Sharing
We may share your data with:
- Sub-processors (e.g., AWS, payment gateways) under binding agreements compliant with GDPR and PDPA.
- Regulatory authorities, if required by law. We will not sell your personal data.

6. Data Transfers Outside the EEA
For customers in the European Economic Area (EEA), personal data may be transferred to countries outside the EEA, including Singapore. Such transfers are safeguarded using Standard Contractual Clauses (SCCs) or other lawful mechanisms.

7. Security Measures
We employ industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access,alteration, or destruction.

8. Your Rights
Under GDPR and PDPA, you have the right to:
- Access your personal data.- Rectify inaccuracies in your data.
- Request deletion of your data (right to be forgotten).- Restrict or object to processing.
- Request data portability.

To exercise these rights, contact us at:support@terraverde.sg. 9. Cookies and TrackingWe use cookies to enhance your experience. For details,please see our [Cookie Policy](#).

10. Changes to This Privacy PolicyWe may update this Privacy Policy periodically. Any changeswill be posted on our website, and we encourage you to review it regularly. Contact InformationFor questions or concerns about this policy, please contactus at:Email: support@terraverde.sg

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‍Cookies Policy Effective Date: 1 December 2024

Terra Verde X Pte Ltd, a Singapore registered company underregistration number 202421100K with registered office 68 CIRCULAR ROAD, #02-01, SINGAPORE 049422("we," "us," "our") uses cookies and similar technologies to enhance your experience, analyze website performance, and provide tailored content. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.

1. What Are Cookies?Cookies are small text files placed on your device by a website to store information. They serve various purposes, including enablingwebsite functionality, tracking user behavior, and personalizing content.

2. Types of Cookies We Use- **Essential Cookies**:
Necessary for the website to function properly. These include cookies that enable basic features such as account login and report generation.
- **Analytical Cookies**: Help us understand user interactions on our site to improve functionality and performance.- **Third-Party Cookies**: Set by third-party services integrated into our website, such as Google Analytics.

3. How We Use CookiesWe use cookies to:- Facilitate website functionality.
- Monitor site performance and user engagement.
- Enhance your overall experience.

4. Managing CookiesYou can control or disable cookies through your browser settings. Disabling essential cookies may impact your ability to use certain features of our website.

5. Third-Party CookiesSome cookies on our site are set by third parties. For example:
- Google Analytics: Used to track website usage statistics. For details, visit Google's Privacy Policy.

6. Changes to This Cookie Policy We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective upon posting on our website.

7. Contact UsIf you have questions about this Cookie Policy or wish to manage your cookie preferences, please contact us at:Email: support@terraverde.sg